ABOUT US

Who We Are?

We are a Business Process Outsourcing Company which offers end-to-end integrated marketing solutions that deliver results.We provide a great work environment and treat everyone with respect and dignity.

Our core expertise lies in our ability to tailor-fit solutions for customers. We support our clients to achieve their business objectives of acquiring,retaining and growing customers.

Being a boutique BPO, we are highly flexible and can work with you hand in hand in delivering solutions that are effective at reasonable prices.

Our Team

Raymond “Rayalta” Altarejos

Raymond “Rayalta” Altarejos

Chairman of the Board

rayalta@nytelecon.com

Raymond Altarejos is Chairman of the Board of G9 Outsourcing Corporation and Managing Director of New York Teleconsult, Inc., a company specializing in business consulting, software design, and AI applications. He also heads Nytel Research Center, which developed and manufactures the Local Emergency Alert (LEA) system — a portable cellular emergency alert device running on 4G and 5G.

In his previous roles, Raymond served as Marketing Director for Whitney International, Inc. in New York, facilitating the sale of AM General’s military HUMVEE vehicles in the Philippines. He also founded and led New York TeleConference, Inc., a U.S. FCC 214 telecom licensee and investor in the Guam-Philippines submarine cable system.

Raymond holds an Engineering degree from the University of the Philippines and pursued further studies at the Asian Institute of Management and Columbia Business School in New York.

Nina Teresa De La Cruz

Nina Teresa De La Cruz

President and General Manager

nina@nytelecon.com

Nina has been at the helm of G9 Outsourcing since its inception in 2000 and has been pivotal in growing the business. She is also a board member of Bahia Shipping, a staffing company for various cruise ships across the globe.

Prior to G9 Outsourcing, Nina was general manager of NY Teleconference, Inc. and Senior Account Manager for Infocom Technologies, the no. 1 Internet Service Provider in the Philippines.

She is a graduate of the University of the Philippines and pursued further studies at New York University.

Maria Ofelia Mendoza

Maria Ofelia Mendoza

Chief Finance Officer

ofie@nytelecon.com

Maria Ofelia is presently the Chief Finance Officer of G9 Outsourcing Corporation.

In her previous roles, Maria Ofelia served as Senior Manager for Operations Audit and before that as Executive Assistant to the President at Philippine Phosphate Fertilizer Corporation, the biggest fertilizer plant in Asia from the 80s – 90s.

She had her audit training in Sycip, Gorres & Velayo CPAs, the biggest auditing firm in the Philippines where her last position was Senior Auditor.

She holds a degree of Bachelor of Science Major in Accounting – Cum Laude from St. Paul Manila University and is a Certified Public Accountant.

A TIMELINE

G9 Outsourcing History

1980

High Cost of Telephone Services

During the eighties, people all over the world relied on Telecommunication to correspond with people abroad at a High cost phone services.

1983

The Birth of NY Telecon

Seeing the High demand of Telecommunications in the Philippines, the founder of the now G9 outsourcing established a way to help people reduce the High Cost from communicating through Phone services providers. The company partnered with New York Telecon in order to reach its goal of providing cheap Phone services.

1997

Internet / G9 Outsourcing

The Internet came to the Philippines and huge companies started to transition from PSTN Phone Services to using the Internet to communicate locally and internationally. This era changed the telecommunications industry. Founders of the now G9 outsourcing also decided to transition from a Telecommunication company to a boutique Call centre company that still provides affordable services to its customers with world-class quality.

2003

The Growth

As years went by, the call centre industry grew rapidly in the Philippines and with that G9 Outsourcing’s clientele also took an exemplary growth. Due to this, G9 Outsourcing started to broaden the service offerings aside from inbound and outbound call services.

2010

Independent and Established

As the company started specializing in BPO services and not just telecommunications, it made sense to formally establish G9 Outsourcing as a BPO thus the formal registration and establishing of G9 Outsourcing Corp.

Present

Global Integrated Marketing

Today, the company continues to provide excellent service all over the world with their clients from different industries.

core value

Be the best partner to our customers by applying the highest standards of excellence in every contact, write-up, image and delivery of service.

We aim to become the best employer by providing a great work environment and treating everyone with respect and dignity.

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